From August 10, 2026, at 8:00 PM MDT through August 11, 2026, at 6:00 AM MDT, Banner Registration and General Self-Service will be unavailable to allow Student Billing processes to run without new registration activity impacting billing calculations.

During this time, students will not be able to register for classes, add or drop courses, or access registration-related functions. This temporary outage ensures that billing and fee assessment processes can complete before registration services are restored.

If you have any questions, please contact UNM IT at (505) 277-5757.

Starting Saturday, July 25, access to cPanel will be restricted to users connected from within the UNM network or via the UNM VPN to enhance security, in line with ISPO recommendations. This change applies only to the cPanel management interface (port 2083). Access to all published websites remains unchanged and fully available to external users.

User impact: Users may be experiencing issues accessing or using Microsoft 365 services in the North America region.

More info: We've confirmed that multiple Microsoft 365 services are degraded, including but not limited to:
-Microsoft OneDrive - Access to OneDrive is intermittent.
-SharePoint Online - Error message, “Something went wrong”
-Microsoft Teams - Degraded chat functionality, including images not loading.
-Microsoft 365 Admin Center - Admin Center is loading slowly or not at all.
-Power Automate - Automate flows not loading.
-Copilot Chat - Intermittent delays or failures in any Copilot Chat action and query.
-Microsoft Loop - Unable to open or load Loop pages.
Scope of impact: Users accessing Microsoft 365 services through affected network paths in the North America region may be impacted, though users located or served from other regions may also experience impact.

UNM Confluence access has been restored. Users can now try signing in again. If you continue to experience issues, please contact {css support}

o remain compliant with vendor requirements and ensure your sites are running the latest security updates, we will automatically upgrade all sites to PHP 8.3 on August 1, 2026. This change is in preparation for a cPanel03 and Cpanel04 host migrations (tentatively scheduled for September), which will require PHP 8.3 or higher.
If you would like to upgrade/Downgrade your PHP version per site, follow the steps below:

1. Log in to cPanel
2. Click on MultiPHP Manager
3. Make a note of your current PHP version
4. Select the checkbox for the domain(s) you wish to update
5. From the PHP Version dropdown menu, choose the desired version
6. Click the Apply button to confirm your changes

For additional guidance, please refer to the following documentation:
https://support.cpanel.net/hc/en-us/articles/4891132637079-How-to-change-PHP-version-for-a-domain

After August 1 you may use this same process to temporarily downgrade your PHP version if needed. Please note that older PHP versions will no longer be available after the host migration in August.

If you have any questions or need assistance, please contact UNM IT Customer Support Services at (505) 277-5757 or visit https://help.unm.edu.

There is an issue with the Alarm Receivers which is causing some communication errors. Once it is resolved the system should automatically clear out of these errors. In the meantime you can clear the beeping by hitting enter until it says 'enter code to clear display' punch in your code and hit enter.

We are seeing a noticeable increase in phishing and email spoofing attempts targeting our organization. These messages may appear to come from trusted sources but are designed to trick recipients into clicking malicious links, downloading harmful attachments, or providing sensitive information.

Please remain vigilant and use caution when reviewing emails—especially those that:

• Urge immediate action or create a sense of urgency

• Contain unexpected attachments or links

• Request login credentials, financial information, or sensitive data

• Appear to come from internal contacts but have unusual formatting or tone

• Continue to monitor for known phish attempts at https://ispo.unm.edu/phish-bowl

How to Report Suspicious Emails in Microsoft Outlook Web (OWA):

1. Do not click any links or download attachments.

2. Open the suspicious email.

3. Click the “Report” button in the toolbar (this may appear as “Report Message” or a phishing icon).

4. Select “Phishing” or “Junk”, as appropriate.

5. Submit the report. The message will be sent to IT/security for review and removed from your inbox.

More information in reporting email can be found in the following knowledge article: https://unm.service-now.com/kb/en/how-do-i-report-spam-or-phishing-email?id=kb_article_view&sysparm_article=KB0016353

InCommon SSL/TLS certificate lifespans were reduced to a maximum of 200 days on March 15, 2026. This is a vendor change outside UNM's control.

This applies to all certificate types as enforced by the global governing organization, Certificate Authority Browser Forum. Lifespans will be further reduced to 100 days On March 15, 2027, and to 47 days on March 25, 2029. The purpose of this change is to reduce risk by decreasing validation periods.  

The current recommended solution is certificate automation using the ACME protocol with tools like certbot (https://certbot.eff.org/).
*Note: Wildcard certificates can currently only be requested as a Subject Alternate Name (SAN) on a Multidomain certificate profile. The Common Name (CN) of the certificate must not be a wildcard.

The University of New Mexico is upgrading its campus phone system to replace aging equipment that will no longer be supported after December 2026. This upgrade will help ensure reliable service and support the university’s future communication needs.

The project is actively underway, and buildings will be contacted and scheduled for transition in phases. Departments will receive more information as their building’s upgrade approaches. A timeline of identified buildings and upcoming phases is available on the Voice System Replacement Project Website.

For questions or more information, please contact the project team at voiceproject@unm.edu.

Canvas will be undergoing a maintenance event on Wednesday, August 12th, beginning at 1am. Instructure will be upgrading the database infrastructure and estimates Canvas will be unavailable for approximately 30 minutes, but the window may run up to an hour. 

Students should avoid starting critical activities (such as timed tests) during this window